Summary :

The Residential Field Sales Representative (RFSR) is responsible for growing our residential customer base by selling our full line of internet, video, mobile and phone services in designated Single Family Units (SFU’s).

The RFSR will also represent the company at community events and provide competitive intelligence within the market.

Duties and Responsibilities :

Essential duties and responsibilities include the following :

Reach monthly installation goals by selling internet and additional services to new residential customers within an assigned territory

Represent WOW! Internet, Cable, and Phone at SFU property events, association meetings and other local events

Achieve minimum number of expected SFU knocks, contacts, appointments presentations and sales

Partner with sales leadership, local operations, and marketing teams to collaborate on competitive threats and growth opportunities

Demonstrate advanced knowledge of company core values, products, & procedures

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education :

High school diploma / GED is required. College degree in sales, marketing or business is preferred.

Experience / Skills Needed :

One to three years of professional sales experience is preferred, preferably in the communications or technology industry or equivalent, or an equivalent combination of education and experience

Must be highly organized, flexible, detail-oriented, and able to multitask under pressure

Ability to self-motivate and work independently

Ability to meet external demands, pressures, strict deadlines, and sales objectives

Experience building relationships with internal and external customers

Ability to articulate and communicate to internal and external customers.

Professional appearance and attitude

Strong verbal, written interpersonal, and listening skills.

Ability to work beyond normal business hours including evenings, weekends, and holidays as necessary

Computer Skills : Microsoft Office

Microsoft Office

Google Suite

Sales Rabbit, Spotio or MapAnything

Salesforce

Physical Demands / Working Conditions :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to work beyond normal business hours including evenings up to 9 pm, weekends, and holidays as necessary

Must be able to work in inclement weather

While performing the duties of this job the employee is required to have and maintain a valid driver’s license and driving record that meets the standards of our insurance company

Required to use hands to type, handle objects and paperwork

Regularly required to climb, walk, sit and stand for the majority of the workweek

Required to walk on uneven ground, carry sales materials necessary to perform in home sales, and occasionally lift boxes of sales and marketing materials, display objects, etc.

Travel to different markets as needed

Last updated : 2024-05-08